Critical Incident Response Training

Intoduction

Critical incidents, such as fire, suicide, robbery, fatal accident, sudden illness or a holdup, can affect workplace teams. These can occur onsite or off-site. Rowan Consultancy provides a critical incident response service, outlined here, where we work with groups in the workplace, helping them to process the incident.

This training will give you the theory of critical incident response, followed by practical, interactive exercises to practice new skills. Places are limited to a maximum of 12 participants to ensure that everyone gets practice, and can interact.

Who is this course for?

• Counsellors, or counselling skills users, who want to support groups after critical incidents.

You need to be comfortable holding benign authority in groups, providing psycho-education and facilitating the process. It is a different skill from counselling. We find critical incident response work very satisfying, helping groups to process difficult experiences together.

If you have experienced trauma in the six months leading up to this training, we recommend that you don’t participate, since it may be too raw and re-triggering. If you’d like to discuss this with us please contact us.

Learning Outcomes

By the end of this online, interactive training you will:

• be familiar with the 7-stage Mitchell model for Critical Incident Stress Debriefing (CISD) for a structured group discussion after a critical incident (Mitchell and Everly 1996)
• understand that CISD is part of a broader programme of Critical Incident Stress Management
• be aware of some criticisms made of CISD
• be aware of different behaviours which may be displayed by group members during the CISD and how to respond to these
• have participated in role play scenarios as a Responder and as a Recipient, using a Mitchel model response
• understand how trauma may affect your counselling clients

This course consists of 10 tutor-contact hours.

Online Course Information

This online training session will use Zoom, reliable and good quality free software, for holding online meetings. You will be able to see and interact with fellow participants throughout the sessions and split off into breakout rooms for skills practice and small group discussions.

Please ensure that you have adequate broadband connection as Rowan Consultancy cannot be held responsible or issue refunds for any difficulties with internet connection. You will also need a webcam and microphone so that the trainer can see and hear you. It is the applicant’s responsibility to inform us in advance of any special requirements so that we can try to accommodate them.