by RCAdmin | May 2, 2025 | Conflict Resolution, Management, Mediation, Workplace
April saw the first birthday of the Employment Act , April 2009. The Act strongly recommends that informal dispute resolution methods, such as mediation, be used before formal procedures like grievances and disciplinaries are invoked. Too often formal procedures...
by RCAdmin | May 2, 2025 | Management, Mental Health, Stress
Tips to help you reduce stress Stress is a normal part of our lives which occurs whenever we feel unable to meet the demands made on us. Stress can be a positive response when we are in danger because it allows us to fight or take flight. In the workplace, short term...
by RCAdmin | May 2, 2025 | EffectiveListening, Management, Training
How good are you at listening? Colin thought he was a pretty good listener, but one simple exercise showed him how hard effective listening is. Read on and test yourself, as he looks back on his first experience on the COSCA Certificate in Counselling Skills....
by RCAdmin | May 2, 2025 | Download, Employees, Management, Workplace
From Sick Note to Fit Note Now that the last part of autumn is rapidly turning into winter, the temperature is dropping and snow shovels are being called for duty; the time of colds and flu is here. Well life isn’t that bad if you are a skier, but now is a good...
by RCAdmin | May 2, 2025 | Management, Training
When I deliver Rowan Consultancy’s “Moving into Management” course, delegation is the topic which sparks the most interest – and action! Why delegate? Most people say, “to save me time”; a few add “to develop my staff”;...
