by RCAdmin | May 2, 2025 | EffectiveListening, Management, Training
How good are you at listening? Colin thought he was a pretty good listener, but one simple exercise showed him how hard effective listening is. Read on and test yourself, as he looks back on his first experience on the COSCA Certificate in Counselling Skills....
by RCAdmin | May 2, 2025 | Management, Training
When I deliver Rowan Consultancy’s “Moving into Management” course, delegation is the topic which sparks the most interest – and action! Why delegate? Most people say, “to save me time”; a few add “to develop my staff”;...
